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How to enroll and renew

How to enroll and renew

How to enroll for benefits with AHCCCS Complete Care

Step 1:

Apply online

Complete your application online at www.healthearizonaplus.gov.

1.      Choose the “Individual and Family” option

2.      Log into or create an account

3.      Fill out the form with your information.


Apply in person

Go to any local Department of Economic Security (DES)/Family Assistance Administration (FAA) office.

For a list of local offices visit https://des.az.gov/find-your-local-office.

Step 2:

After you complete your application, you will get a letter in the mail from AHCCCS. This will let you know if you are eligible to get benefits through AHCCCS.

If you are eligible for benefits, you’ll get a letter letting you know you can choose a health plan. If you don’t select a health plan, AHCCCS will assign one to you. If you are assigned a health plan by AHCCCS you have 90 days to switch plans.

Step 3:

After AHCCCS assigns you a health plan, you’ll get your member ID card and letter from your health plan letting you know how to access your healthcare services.


How to renew your benefits with AHCCCS Complete Care

Each year around the time you enrolled you'll be sent a letter from AHCCCS. Make sure your mailing address is up to date so you get this important information. You'll be able to renew your benefits online at www.healthearizonaplus.gov.