MCC-Molina Healthcare Acquisition Information

On July 1, we’ll be called Molina Complete Care (MCC)

We’re changing our name, but we’re still committed to our members, providers and the community.

Until further notice, you’ll continue to:

  • Have the same contract terms and reimbursement rates
  • Reach us at the same Magellan Complete Care of Arizona (MCC of AZ) phone numbers and email addresses
  • Request prior authorizations and submit claims as you’ve done to this point
    • All prior authorizations and referrals made prior to January 1 will remain valid through the authorization period
  • Use all MCC of AZ materials as is. This includes, but isn’t limited to:
    • Provider manuals
    • Handbooks
    • Websites

We’ll be issuing new member ID cards with a new claims address, effective July 1. We’ll have new member and provider portals, along with a mobile app for members. Check back often for more updates and information!

Please take a look at the frequently asked questions (FAQs) below to find answers to the most commonly asked questions about the acquisition.

Molina Healthcare-Magellan Complete Care Acquisition Provider Frequently Asked Questions

If you have any questions, please give us a call at 1-800-424-5891. We’re available Monday through Friday from 8 a.m. to 6 p.m. local time.

MCC of AZ and Molina are committed to making this transition as smooth as possible for our providers. We value our relationship with you and will continue to update you as we learn more. In the meantime, if you have any questions, please reach out to your provider relations representative. Thank you for your time and attention. We value your commitment to our members and look forward to our continued work with you.

Molina Complete Care Availity provider provider portal

Thank you for being a valued part of our Magellan Complete Care of Arizona (MCC of AZ), soon to be Molina Complete Care (MCC), provider network. We’re excited to announce Availity as our new provider portal platform. Coming July 1, 2021, most of the current features, functionality and resources will transition to Availity. We’ll implement a phased transition so you have access to both the current MCC of AZ provider portal and the new MCC Availity portal. Learn more about this transition by reading the welcome email and learn more about a no-cost webinar available to you to help you get started using Availity!